Privacy Policy

Last Updated: December 15, 2024

At bankbagu, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information when you interact with our website:

  • Contact information (name, email address, phone number)
  • Account credentials (username, password)
  • Communication preferences and interests
  • Reading preferences and book recommendations history
  • Payment information (processed securely through third-party payment processors)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and geographic location
  • Browser type and version
  • Device information (operating system, screen resolution)
  • Pages visited and time spent on each page
  • Referring website or source
  • Click patterns and navigation paths

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision:To provide and maintain our book recommendation services, process your requests, and deliver personalized content
  • Communication:To send you updates, newsletters, and information about books that match your interests
  • Improvement:To analyze usage patterns and improve our website functionality and user experience
  • Security:To protect against unauthorized access, maintain data accuracy, and ensure appropriate use of information
  • Legal Compliance:To comply with applicable laws, regulations, and legal processes
  • Marketing:To send promotional materials about books and related content (with your consent)

3. Cookies and Tracking Technologies

3.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and capture certain information about your preferences and activities.

3.2 Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us optimize our website performance and user experience.

Functional Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

Targeting/Advertising Cookies

These cookies are used to deliver content more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement.

3.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of our website.

4. Analytics and Third-Party Services

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your use of our website. This information is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Social Media Integration

Our website includes social media features and widgets (such as Facebook, Instagram, Twitter, and Telegram buttons). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.

4.3 Email Marketing Services

We may use third-party email marketing services to send newsletters and promotional materials. These services may track email opens, clicks, and other engagement metrics to help us improve our communications. You can unsubscribe from our mailing list at any time by clicking the unsubscribe link in any email we send.

5. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within one month.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy practices
  • Regular backups and disaster recovery procedures
  • Secure hosting infrastructure with reputable service providers

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Account information: Retained while your account is active and for up to 2 years after account closure
  • Transaction records: Retained for 7 years to comply with legal and accounting requirements
  • Marketing communications: Retained until you unsubscribe or request deletion
  • Analytics data: Aggregated and anonymized data may be retained indefinitely for statistical purposes
  • Legal compliance: Data may be retained longer if required by law or for legal proceedings

When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy.

8. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding corporate rules for transfers within corporate groups
  • Certification mechanisms such as the EU-US Privacy Shield (where applicable)

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Information for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

bankbagu Privacy Team

Company

bankbagu

Address

92 Ahmadbay Agha Street
Baku, Azerbaijan

We are committed to resolving any privacy concerns promptly and transparently. We will respond to your inquiry within 30 days of receipt.

12. Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection supervisory authority if you believe that we have not complied with applicable data protection laws. However, we encourage you to contact us first so that we can address your concerns directly.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting bankbagu with your personal information.